Privacy Policy

Last updated: March 2026

1. Overview

KontextAI.ai, LLC ("KontextAI," "we," "us") respects your privacy. This policy describes how we collect, use, and protect your information when you use our Service.

2. The Short Version

Your data is yours. We don't train AI models on your content. We don't sell your data. We don't share your content with third parties except as necessary to provide the Service.

3. Information We Collect

Account information: Email address, name, and authentication data when you register.

Content you upload: Documents, files, and other materials you upload to create AI agents.

Usage data: How you interact with the Service, including queries, agent usage, and feature access.

Technical data: Browser type, IP address, device information, collected automatically.

4. How We Use Your Information

  • To provide, maintain, and improve the Service
  • To process your uploads and generate AI agent responses
  • To communicate with you about your account
  • To detect and prevent abuse

5. What We Don't Do

  • We do not train AI models on your content
  • We do not sell your data to third parties
  • We do not share your uploaded content with other users
  • We do not access your BYOK API keys beyond processing your requests

6. Third-Party AI Providers

When you use BYOK (Bring Your Own Key), your queries are sent to third-party AI providers (OpenAI, Anthropic, Google, Mistral) under your own API key and their respective privacy policies. We act as a pass-through and do not retain AI provider responses beyond your session.

7. Data Security

We use industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. Your uploaded content is stored in isolated, per-user storage.

8. Data Retention

You can delete your agents and uploaded content at any time. When you delete content, it is removed from our active systems. Account deletion removes all associated data.

9. Your Rights

You have the right to access, correct, export, or delete your personal data. Contact us to exercise these rights.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or through the Service.

11. Contact

Questions about privacy? Contact us at privacy@kontextai.ai.